Internet Retailing Expo

IMRG Lounge

Got burning questions about eCommerce?

Got burning questions about eCommerce?

IMRG are involved in all areas of online retail – from marketing and trading right through to site optimisation and delivery – so if you’ve got any questions about the market, where it’s heading and your place within it, visit the IMRG Lounge and put your questions to our experts.

Talk about:


  • What is driving the current strong growth rates for online retailers?
  • What can we expect from Black Friday and the Christmas peak in 2017?
  • Are multichannel or online-only retailers performing better at the moment and why? 
  • When – and if – will next-day account for a greater share of online deliveries than economy services? 


We’ve been tracking the UK online retail market since 2000. We can help you to understand industry benchmarks in the following metrics:
  • Conversion rates and average basket values for 12 sectors
  • Checkout and basket abandonment rates
  • Smartphone and tablet performance
  • Click & collect growth
  • Plus almost 200 more individual metrics


Expansion into other markets is a key focus for many IMRG members. To help support successful cross-border expansion, we work with our partner association eCommerce Worldwide to produce dedicated market guides – which contain all the information you need to make the most of emerging opportunities and avoid the common pitfalls.

Come and ask us for insight on the markets of interest to you

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  • I love IRX it has that great mix of interesting sessions and speakers, as well as a good exhibition filled with new suppliers and new technologies – it’s a great time out of the office!
    Sarah Stagg
    Director of Digital Product, House of Fraser
  • IRX is a must attend event, I’m here every year. It’s a great venue… really convenient venue and a lot of great exhibitors.
    Stuart McMillan
    Deputy Head of eCommerce, Schuh
  • The thing about IRX is the consistency, it’s now a very well established show, it’s well-known within our industry and for me what’s interesting, is that it attracts a lot of established businesses that want to do even more and get even bigger.
    Julian Wallis
    Head of Sales UK & Ireland, Ingenico ePayments
  • I think it’s one of the biggest events of the year, I’ve actually come over from Sweden to be here today and it seems like it’s bigger than ever before.
    Kieran Clinton-Tarestad
    Global Head of eCommerce, GANT
  • This is one of the best places from a networking perspective to meet new people.
    Mike Durbridge
    Omni Channel Director, B&Q
  • IRX I always find useful. It’s one of the biggest exhibitions for the internet retailing space.
    Neil Sansom
    CEO, Woolovers



Hall 9
The NEC Birmingham

Gold Sponsors


Silver Sponsors

Silver Sponsors


Clarion LogoT: +44(0)20 7384 7802  E:

The InternetRetailing Expo is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 
Registered Office: Bedford House, 69-79 Fulham High Street, London, SW63JW, United Kingdom
Internet Retailing Events is a subsidiary of Clarion Events Limited.