Internet Retailing Expo

Digital Payments Theatre

Creating a smooth and hassle free buy button

Creating a smooth and hassle free buy button

Catch-up on the videos below and find out how the most mature elements of the multichannel landscape offer new opportunities

We draw out the variety and commercial relevance of a broad swathe of new and enhanced areas, showcasing the opportunities to grow your business’ scale and profitability.

Drop in for these 20 minute presentations and take advantage of ready-to-deploy options before your competitors do:

What will be covered?

  • Smoothing the checkout process
  • Cultural relevance
  • New markets
  • Conversation rate optimisation
  • Cross-channel
  • CRM and loyalty
  • Mobile and tablet
  • Fraud control
  • Speed, sale and cost
  • Latest initiatives and technology

Day 1, 5 April 2017

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  1. Asia Pay -New Era of e-Payment: Opportunities & Challenges

    The Asia payments ecosystem has been very dynamic and evolving very rapidly for the past 3 years. As more new players emerge in the market, the future of payments offers much more options for the customers to pay. China has risen to be the No.1 market in ecommerce last year with sales totaling 14 billion. As a gateway to mainland China, Hong Kong's strategic position as a trade hub will be a Launchpad for cross border selling and startups acceleration. In his speech, Mr. Hannah Hui the Associate Project Director of AsiaPay will share his own unique insights on the ecommerce statistics in the region and finding opportunities even among the challenging business environment.

    Don't miss the opportunity to see Mr. Hannah Hui  at the Digital Payments Theatre. 

     

    • Hannah Hui
      Company Logo
  2. Dinpay - That was Then, This is now: accessing the Chinese Domestic banking system
    • Brief introduction to history/background of payments and past difficulties in accessing the domestic banking system.
    • Insights into current trends and attitudes of Chinese consumers.
    • What’s changed and how does this impact on foreign Retail merchants
    • How can Foreign merchants use these changes to their advantage?
    • Where are the risks for Retailers? Is it fraudulent buyers or are there other areas where Foreign merchants need to be more concerned about and prepared for?
    • Future trends, threats and opportunities for Foreign Retailers in China.
    • Duncan McNab
      Company Logo
  3. Acapture - Five future trends in consumer technology

    Our youngest members of society, millennials and gen Z, are now the largest collective group of global consumers. Together, they are drastically changing the payments landscape with their preference for experience-driven retail and new, innovative FinTech over traditional payment methods. In this presentation Rolf Visser, Vice President of Global Marketing at Acapture, will break down the key expectations of these globally-minded consumers, outline five principal technology developments to prepare for, how and why to implement them, and explain where there are opportunities to optimize your retail offering.

    For more information about Acapture, please check www.acapture.com and follow us on Twitter @Acapture_Global, LinkedIn, Facebook, YouTube and Corporate blog

    • Rolf  Visser
      Company Logo
  4. Braintree - Payments 101: How to Increase Checkout Conversion and Scale on mobile

    Over the past two years, the world of payments has rapidly evolved. From the explosion of mobile to Apple Pay, Andoid Pay, and bitcoin - there has never been so much interest - and noise - within the checkout. Amid the confusion, your business needs to focus on conversion and scaling to reach your customers globally. Attend this session for an educational conversation on how mobile, fraud, PCI compliance, global scalability and various wallets will impact your business in the future.

    • Jeremey Cornwall
      Company Logo
  5. Barclaycard - The Emergence of Serial Returners
    Join us as Barclaycard’s Sharon Manikon looks at the emergence of ‘serial returners.’ Focusing on how consumer demand for free and easy returns when shopping online is placing increased pressure on retailers and impacting their bottom line. She will also look at how retailers should be responding to this new breed of shopper.
    • Sharon Manikon
      Company Logo
  6. Visa - Retail Futurology Overview

    We all know that Retail is being reinvented at an incredible pace. At the session Retail Futurology; Natasha Toothill Head of Merchant Services Visa Europe, will be giving us an insight into how retailers and brands are using the amazing new developments in technology to drive footfall, improve customer engagement, and enhance the shopping experience in new and remarkable ways that we never would have considered even 5 years ago.

    Natasha will look at the question of ID when it comes to us authenticating our customers, the growing use of biometrics and how new retail technologies which directly touch consumers, like magic mirrors, interactive displays, and augmented reality and how the successful retailers of tomorrow will be those that embrace shopper-centric technologies. Plus hear the new technologies that Visa are implementing to enhance the customer journey and take friction out of the payments experience.

    • Natasha Toothill
      Company Logo
  7. Barclaycard - Why ignoring optimisation of payments could be losing you customers

    Why is optimisation of payments becoming increasingly important? The importance of understanding both good and bad transactions and the impact on your business. David Jeffrey, Director of Fraud & Security at Barclaycard will explore the above while highlighting the importance of data and emerging technologies such as machine learning in helping to manage the on-going threat of fraud.

    • David  Jeffrey
      Company Logo
  8. Kount - What Are Fraudsters Up To and How To Stop Them
    Fraudsters are always changing their tactics, networking with new criminals, spreading across the globe and developing new tools to steal from online merchants. We’ll look at what fraudsters are up to and how you can detect, deter and prevent fraud from hurting your business. 
    • Brooke Pietsch
      Company Logo

Day 2, 6 April 2017

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  1. Acapture - Five future trends in consumer technology

    Our youngest members of society, millennials and gen Z, are now the largest collective group of global consumers. Together, they are drastically changing the payments landscape with their preference for experience-driven retail and new, innovative FinTech over traditional payment methods. In this presentation Rolf Visser, Vice President of Global Marketing at Acapture, will break down the key expectations of these globally-minded consumers, outline five principal technology developments to prepare for, how and why to implement them, and explain where there are opportunities to optimize your retail offering.

    For more information about Acapture, please check www.acapture.com and follow us on Twitter @Acapture_Global, LinkedIn, Facebook, YouTube and Corporate blog

    • Rolf  Visser
      Company Logo
  2. Dinpay - That was Then, This is now: accessing the Chinese Domestic banking system.
    • Brief introduction to history/background of payments and past difficulties in accessing the domestic banking system.
    • Insights into current trends and attitudes of Chinese consumers.
    • What’s changed and how does this impact on foreign Retail merchants
    • How can Foreign merchants use these changes to their advantage?
    • Where are the risks for Retailers? Is it fraudulent buyers or are there other areas where Foreign merchants need to be more concerned about and prepared for?
    • Future trends, threats and opportunities for Foreign Retailers in China.
    • Duncan McNab
      Company Logo
  3. Ingenico ePayments - 5 Conversion Boosters for a Smarter Checkout

    You don’t often see customers walk into a physical store, fill their shopping baskets with your goods and simply walk out abandoning the basket at the till. Yet this seems to be the norm online. However there are ways to minimise checkout abandonment and increase conversion.

    In this presentation you will learn about how to remove friction and boost your conversion by following 5 smart tips. Join Sangeetha Narasimhan, our Marketing Manager  at Ingenico ePayments to find out more in this advice packed session

    • Sangeetha Narasimhan
      Company Logo
  4. Barclaycard - How Payment Solutions Can Help Your Business Grow Role
    Are you getting the most out of your payment gateway and creating a seamless journey for your customers? Join Barclaycard’s Alistair Singer as he shares insight into the world of payment gateways and  how consumer needs and demands are continually changing in this area. He will also look at the role that people play in faceless online systems and how gateways can help grow your business with focus on tokenisation, international expansion and mobile optimisation.
    • Alistair Singer
      Company Logo
  5. Visa - Retail Futurology Overview

    We all know that Retail is being reinvented at an incredible pace. At the session Retail Futurology; Natasha Toothill Head of Merchant Services Visa Europe, will be giving us an insight into how retailers and brands are using the amazing new developments in technology to drive footfall, improve customer engagement, and enhance the shopping experience in new and remarkable ways that we never would have considered even 5 years ago.

    Natasha will look at the question of ID when it comes to us authenticating our customers, the growing use of biometrics and how new retail technologies which directly touch consumers, like magic mirrors, interactive displays, and augmented reality and how the successful retailers of tomorrow will be those that embrace shopper-centric technologies. Plus hear the new technologies that Visa are implementing to enhance the customer journey and take friction out of the payments experience.

    • Natasha Toothill
      Company Logo
  6. Worldpay - The Future of Ecommerce

    The online shopping journey today is increasingly dynamic, fluid, and cross-channel.  So how will this shift in expectations and technology impact eCommerce in the future? What will the next major trends for online selling be, and what are the technological advances that enable them? What will the role of payments be in a world driven by instant gratification? We’ll take a look at a few of the factors that will shape the Ecommerce environment in the future, including the Internet of Things, biometrics, and consumer drivers. 

    • Daren Pickering
      Company Logo
  7. Kount - What Are Fraudsters Up To and How To Stop Them
    Fraudsters are always changing their tactics, networking with new criminals, spreading across the globe and developing new tools to steal from online merchants. We’ll look at what fraudsters are up to and how you can detect, deter and prevent fraud from hurting your business.
    • Brooke Pietsch
      Company Logo
  8. Barclaycard - Making sense of omni-channel
    Exploring what omni-channel really means for merchants, Nicole Olbe, Payment Gateway Sales Director at Barclaycard will explore the numerous points of interactions consumers have with merchants and the challenges merchants face in offering a great, quick and simple payment experience for their customers. What do merchants need to have in place to meet the growing needs of their customers to interact across a host of payment channels? 
    • Nicole Olbe
      Company Logo

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  • I love IRX it has that great mix of interesting sessions and speakers, as well as a good exhibition filled with new suppliers and new technologies – it’s a great time out of the office!
    Sarah Stagg
    Director of Digital Product, House of Fraser
  • IRX is a must attend event, I’m here every year. It’s a great venue… really convenient venue and a lot of great exhibitors.
    Stuart McMillan
    Deputy Head of eCommerce, Schuh
  • The thing about IRX is the consistency, it’s now a very well established show, it’s well-known within our industry and for me what’s interesting, is that it attracts a lot of established businesses that want to do even more and get even bigger.
    Julian Wallis
    Head of Sales UK & Ireland, Ingenico ePayments
  • I think it’s one of the biggest events of the year, I’ve actually come over from Sweden to be here today and it seems like it’s bigger than ever before.
    Kieran Clinton-Tarestad
    Global Head of eCommerce, GANT
  • This is one of the best places from a networking perspective to meet new people.
    Mike Durbridge
    Omni Channel Director, B&Q
  • IRX I always find useful. It’s one of the biggest exhibitions for the internet retailing space.
    Neil Sansom
    CEO, Woolovers

 

Location

Hall 9
The NEC Birmingham

Gold Sponsors

 

Silver Sponsors

Silver Sponsors

Contact

Clarion LogoT: +44(0)20 7384 7802  E: info@internetretailingevents.com

The InternetRetailing Expo is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 
Registered Office: Bedford House, 69-79 Fulham High Street, London, SW63JW, United Kingdom
Internet Retailing Events is a subsidiary of Clarion Events Limited.