Internet Retailing Expo

CX Company

CX Company

CX Company

Stand: D44
CX Company enables your organisation to design and deliver automated, intelligent and personalised conversations in each step of the customer journey. Across every digital channel and device. Conversations that drive an improved customer experience, increased self-service rates and higher conversions. Whether you want an intelligent chatbot on Facebook messenger or a virtual agent on your website or app, our SaaS-conversation platform DigitalCX, makes it easy to turn needs and knowledge into automated conversations. With our 60+ Clients across Europe, we've made our software easy to work with. You and your employees can work with this Artificial Intelligence, without the need to code.
  • Operations and Logistics
  • Ecommerce
  • International
  • User Experience
  • Customer Service and retention
  • Cross Channel


The Clubhouse
8 St. James's Square
United Kingdom

Contact Number: +44 7770 888688

Contact Exhibitor

Contact Exhibitor

View all Exhibitors
  • I love IRX it has that great mix of interesting sessions and speakers, as well as a good exhibition filled with new suppliers and new technologies – it’s a great time out of the office!
    Sarah Stagg
    Director of Digital Product, House of Fraser
  • IRX is a must attend event, I’m here every year. It’s a great venue… really convenient venue and a lot of great exhibitors.
    Stuart McMillan
    Deputy Head of eCommerce, Schuh
  • The thing about IRX is the consistency, it’s now a very well established show, it’s well-known within our industry and for me what’s interesting, is that it attracts a lot of established businesses that want to do even more and get even bigger.
    Julian Wallis
    Head of Sales UK & Ireland, Ingenico ePayments
  • I think it’s one of the biggest events of the year, I’ve actually come over from Sweden to be here today and it seems like it’s bigger than ever before.
    Kieran Clinton-Tarestad
    Global Head of eCommerce, GANT
  • This is one of the best places from a networking perspective to meet new people.
    Mike Durbridge
    Omni Channel Director, B&Q
  • IRX I always find useful. It’s one of the biggest exhibitions for the internet retailing space.
    Neil Sansom
    CEO, Woolovers



Hall 6
The NEC Birmingham

Gold Sponsors


Silver Sponsors

Silver Sponsors


Clarion LogoT: +44(0)20 7384 7802  E:

The InternetRetailing Expo is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 
Registered Office: Bedford House, 69-79 Fulham High Street, London, SW63JW, United Kingdom
Internet Retailing Events is a subsidiary of Clarion Events Limited.