edrone - the first eCRM for eCommerce.
Edrone eCRM is a system to analyse customer behaviour (Customer Intelligence) and engage them using automated and personalized messages (marketing automation). Edrone collects and analyses data on user behaviour in the store and sends personalized, automatic messages to increase sales.
Our customers are both major European online stores as well as developing eStores. Edrone customers include: x-Kom, Eastend, CitySport, Agent Provocateur, Unhuman, Wojas, Muve and over 300 other stores. Each month edrone handles Internet transactions worth over 2 billion Euros.
Edrone is the first eCRM system designed for online stores. KNOWING and ENGAGING are the two pillars of edrone. The system automatically collects and analyses data about user behaviour in the e-store and creates personalized and tailored messages to increase sales and CLV.
Edrone innovation involves the use of Social eCRM and the machine learning technology.
- Online Merchandising