Our multi-channel contact centre supports businesses operating across a variety of sectors. With over 20 years’ experience within the retail and mail order industry, WeAnswer has established an enviable client list, including major brands such as Crew Clothing, The Entertainer, Cotswold Outdoor, Scotts & Co and Radley to name a few. We offer them a range of services to support their customer service goals – ranging from out-of-hours support and overflow enquiry handling, to fully-outsourced multi-channel customer support. We see our role not as an external provider of services, but an integral and seamless extension of your team, working towards the same objectives. Our services are flexible and bespoke, so we can create the customer experience that you – and your customers – are looking for.
- Customer Service and retention
Expolink, the leading Wiltshire-based provider of multichannel customer contact services, is rebranding its contact centre business as ‘WeAnswer’.Read More