Internet Retailing Expo



Stand: F44

Our multi-channel contact centre supports businesses operating across a variety of sectors. With over 20 years’ experience within the retail and mail order industry, WeAnswer has established an enviable client list, including major brands such as Crew Clothing, The Entertainer, Cotswold Outdoor, Scotts & Co and Radley to name a few. We offer them a range of services to support their customer service goals – ranging from out-of-hours support and overflow enquiry handling, to fully-outsourced multi-channel customer support. We see our role not as an external provider of services, but an integral and seamless extension of your team, working towards the same objectives. Our services are flexible and bespoke, so we can create the customer experience that you – and your customers – are looking for.

  • Customer Service and retention


6 Greenways Business Park
Bellinger Close
SN15 1BN
United Kingdom

Contact Number: 01249 456806

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  • I love IRX it has that great mix of interesting sessions and speakers, as well as a good exhibition filled with new suppliers and new technologies – it’s a great time out of the office!
    Sarah Stagg
    Director of Digital Product, House of Fraser
  • IRX is a must attend event, I’m here every year. It’s a great venue… really convenient venue and a lot of great exhibitors.
    Stuart McMillan
    Deputy Head of eCommerce, Schuh
  • The thing about IRX is the consistency, it’s now a very well established show, it’s well-known within our industry and for me what’s interesting, is that it attracts a lot of established businesses that want to do even more and get even bigger.
    Julian Wallis
    Head of Sales UK & Ireland, Ingenico ePayments
  • I think it’s one of the biggest events of the year, I’ve actually come over from Sweden to be here today and it seems like it’s bigger than ever before.
    Kieran Clinton-Tarestad
    Global Head of eCommerce, GANT
  • This is one of the best places from a networking perspective to meet new people.
    Mike Durbridge
    Omni Channel Director, B&Q
  • IRX I always find useful. It’s one of the biggest exhibitions for the internet retailing space.
    Neil Sansom
    CEO, Woolovers



Hall 9
The NEC Birmingham

Gold Sponsors


Silver Sponsors

Silver Sponsors


Clarion LogoT: +44(0)20 7384 7802  E:

The InternetRetailing Expo is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 
Registered Office: Bedford House, 69-79 Fulham High Street, London, SW63JW, United Kingdom
Internet Retailing Events is a subsidiary of Clarion Events Limited.