Internet Retailing Expo



Stand: E83
Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions to industrial supply chain management. With over 350,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably. With, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”. The Deutsche Post DHL Group recently welcomed UK Mail into the DHL family, allowing DHL to provide a full offering of domestic and international services to retailers in the UK.
  • Delivery/ Last Mile


West Midlands
United Kingdom

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  • UK Mail understand that in retail, whenever the demand is there, you have to be too. That’s why UK Mail is introducing a new campaign for their Midnight Order service – a next-day delivery solution that enables your customers to order right up until midnight, 365 days a year.

    UK Mail has launched Midnight Order with a 12am order cut-off to meet the growing expectations of consumers who are demanding more convenient delivery choices.   Many successful eCommerce brands are already enjoying the benefits, including House of Fraser, Missguided, New Look and O2.

    By providing customers with improved delivery options, Midnight Order can enhance retailer’s customer satisfaction and conversion rates. The service can also be used as a true evening delivery service, as recipients will receive their much-needed items between the convenient hours of 6pm and 10pm.

    The Midnight Order campaign, created and delivered by RBH Creative Communications agency, has a high end fashion feel, styled by Young British Designers, and conveys the consumer demand for timely delivery services. The campaign, which includes a film, will be activated across a number of channels including Retail Week, UK Mail vehicle liveries, social media and

    Catherine Mill, National Account Director, UK Mail said: “With consumers demanding faster, more convenient delivery choices, our Midnight Order service is designed to provide retailers with additional value propositions for their customers. This service fits into the busy lifestyles of the modern consumer who many not think about ordering an item until a few hours before they need it”.

    UK Mail also provides further support to retailers through their Retail Logistics and Courier services. Whether its store replenishments, door-step swap outs, inter-branch transfers, returns or new store openings; there is a delivery solution to meet retailer’s needs.

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  • Deutsche Post DHL Group, the world’s leading mail and logistics group, has completed the acquisition of UK Mail, one of the UK’s leading Parcels, Mail and Logistics services companies. Further to the resolutions passed by UK Mail shareholders at the General Meeting and the Court Meeting on November 18, 2016, the acquisition was granted unconditional clearance by the European Commission on December 16, 2016 and UK Mail’s Scheme of Arrangement effecting the acquisition was sanctioned by the High Court of Justice in England and Wales on December 20, 2016. With this, the companies will cancel the listing of UK Mail Group plc shares, amend the company’s Articles of Association and will add UK Mail’s operations to the European parcel network of Deutsche Post DHL Group.

    “We welcome this opportunity to add the nationwide infrastructure, motivated team and high quality service capabilities of UK Mail to our European network,” said Jürgen Gerdes, Deutsche Post DHL Group Board Member Post - eCommerce - Parcel. “This acquisition will deliver additional value for the customers of both our companies: UK Mail customers will receive enhanced access to consumers across Europe via our world class parcel network and DHL Parcel customers will benefit from a seamless, integrated delivery service for their cross-border shipments to and from the UK. The acquisition further expands the presence of Deutsche Post DHL Group in the UK, Europe’s largest e-commerce market and builds on our leading global position in e-commerce logistics.”

    UK Mail has made significant strategic progress in recent years, investing heavily in IT and in product and service innovation. In 2015, it completed the most significant development in its history with the move to a new automated hub in Ryton, near Coventry. The result is that it offers one of the largest integrated Parcels and Mail operations in the UK.

    Peter Kane, the founder and Chairman of UK Mail, adds: “We are delighted to become part of Deutsche Post DHL Group, the world’s leading and one of the most respected logistics groups. We, and our customers, will benefit from their global reach and expertise and we will be able to offer their global customers a seamless and highly sophisticated service within the UK market.”

    DHL Parcel has expanded its cross-border network since 2014 to cover 18 European countries. As part of Deutsche Post DHL Group’s Strategy 2020, DHL Parcel Europe is continuously examining all attractive and relevant markets in Europe in order to advance DHL’s business in Europe.

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2 Results
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  • I love IRX it has that great mix of interesting sessions and speakers, as well as a good exhibition filled with new suppliers and new technologies – it’s a great time out of the office!
    Sarah Stagg
    Director of Digital Product, House of Fraser
  • IRX is a must attend event, I’m here every year. It’s a great venue… really convenient venue and a lot of great exhibitors.
    Stuart McMillan
    Deputy Head of eCommerce, Schuh
  • The thing about IRX is the consistency, it’s now a very well established show, it’s well-known within our industry and for me what’s interesting, is that it attracts a lot of established businesses that want to do even more and get even bigger.
    Julian Wallis
    Head of Sales UK & Ireland, Ingenico ePayments
  • I think it’s one of the biggest events of the year, I’ve actually come over from Sweden to be here today and it seems like it’s bigger than ever before.
    Kieran Clinton-Tarestad
    Global Head of eCommerce, GANT
  • This is one of the best places from a networking perspective to meet new people.
    Mike Durbridge
    Omni Channel Director, B&Q
  • IRX I always find useful. It’s one of the biggest exhibitions for the internet retailing space.
    Neil Sansom
    CEO, Woolovers



Hall 6
The NEC Birmingham

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The InternetRetailing Expo is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 
Registered Office: Bedford House, 69-79 Fulham High Street, London, SW63JW, United Kingdom
Internet Retailing Events is a subsidiary of Clarion Events Limited.