Internet Retailing Expo

ZigZag Global Limited

ZigZag Global Limited

Stand: J3 Innovation Hub

ZigZag is a SAAS platform that helps retailers manage eCommerce returns globally. We provide retailers with a branded portal that customers can use to manage and pay for returns, choosing from a selection of convenient and localised options.

Goods can be consolidated in a network of over 200 warehouses for bulk reverse shipping by over 40 integrated couriers. Goods can also be stored locally and shipped to a new customer or resold via 26 marketplaces without the need to transport goods back to the retailer. All from a single integration.

ZigZag’s mission is to improve the customer service and international returns proposition of online retailers, reduce costs, boost customer retention and increase sales. 
ZigZag dramatically reduces warehouse and carriage costs for retailers and the carbon footprint associated with this.

ZigZag won a Global award at the World Retail Congress in Dubai for innovation and were shortlisted for Innovation of the Year by Retail Week at the Tech and EComm Awards. ZigZag recently won the 2017 Sustainability and Innovation award at FTA in Milan.

“ZigZag is delighted to be shortlisted to take part in Internet Retailing Expo’s innovation hub. It is a fantastic opportunity to showcase ZigZag’s platform to some of the best known brands in the UK.”

“Consumers return as much as 40% of all goods purchased online in sectors such as fashion. There is a real need for a platform that not only drives customer loyalty during the returns process but also helps drive down the costs and waste associated with this for retailers. ZigZag Is proud to offer a platform that does exactly that – on a global scale via its network of 200 warehouses in 130 countries plus 50 courier and 26 marketplace partners.” Said Patrick Eve, ZigZag’s managing director.

  • Customer Service and retention
  • Ecommerce
  • International
  • Operations and Logistics
  • Warehouse Software
  • e-logistics Solutions
  • Reverse logistics
  • Delivery/ Last Mile


4th Floor, Winchester House
19 Bedford Row
United Kingdom

Contact Number: 0207 207 2029

Contact Exhibitor

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  • ZigZag Global wins 2017 Sustainability Innovation Award at FTA in Milan

    ZigZag Global is pleased to announce that it has won the 2017 Sustainability Innovation Award at Fashion Technology Accelerator’s ‘Rethinking Fashion Sustainability’ conference hosted by The Boston Consulting Group in Milan.

    Based in Silicon Valley, Seoul, and Milan, Fashion Technology Accelerator (“FTA”) is a global infrastructure for fashion technology entrepreneurs. FTA is a competence centre and an early adopter of the digital revolution that is transforming the fashion and luxury industry. It provides post-revenue startups in the fashion technology space with resources to grow and increase market cap.

    FTA Milan is specifically focused on sustainability in fashion and how the introduction of new technologies can drive a reduction in global carbon emissions.

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    Director of Digital Product, House of Fraser
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    Deputy Head of eCommerce, Schuh
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    Head of Sales UK & Ireland, Ingenico ePayments
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    Omni Channel Director, B&Q
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    CEO, Woolovers



Hall 9
The NEC Birmingham

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Clarion LogoT: +44(0)20 7384 7802  E:

The InternetRetailing Expo is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 
Registered Office: Bedford House, 69-79 Fulham High Street, London, SW63JW, United Kingdom
Internet Retailing Events is a subsidiary of Clarion Events Limited.