Internet Retailing Expo

  • Incorporating:
  • EDelivery Expo


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Fresh Relevance

Take a fresh look at cross-channel personalisation


Are you looking for new ways to delight your customers and maximise ROI in ecommerce and digital marketing? But disjointed systems, poor data and high costs are preventing you from creating a joined up, personalised experience across different channels? 

At Fresh Relevance, we make it our job to make you look amazing at yours. Book a consultation with us to create your individual Personalisation Strategy Framework. Tailored to your brand’s customer lifecycle and online customer journey and designed in a clear, useable way, it will help you:

  • Better understand how to engage the individual customer at the right time with contextually relevant content.
  • Learn how to tailor personalisation to target new, existing and lapsed customers, elevating the customer experience and optimising revenue.
  • Identify the technical and resource constraints that might prevent you from achieving your goals.
  • Uncover what works best for your brand, identify first steps and quick wins.
Book This Clinic


Nanci Kelley
Epsilon House, Enterprise Road, Southampton, Hampshire, SO16 7NS , UNITED KINGDOM
  • I love IRX it has that great mix of interesting sessions and speakers, as well as a good exhibition filled with new suppliers and new technologies – it’s a great time out of the office!
    Sarah Stagg
    Director of Digital Product, House of Fraser
  • IRX is a must attend event, I’m here every year. It’s a great venue… really convenient venue and a lot of great exhibitors.
    Stuart McMillan
    Deputy Head of eCommerce, Schuh
  • The thing about IRX is the consistency, it’s now a very well established show, it’s well-known within our industry and for me what’s interesting, is that it attracts a lot of established businesses that want to do even more and get even bigger.
    Julian Wallis
    Head of Sales UK & Ireland, Ingenico ePayments
  • I think it’s one of the biggest events of the year, I’ve actually come over from Sweden to be here today and it seems like it’s bigger than ever before.
    Kieran Clinton-Tarestad
    Global Head of eCommerce, GANT
  • This is one of the best places from a networking perspective to meet new people.
    Mike Durbridge
    Omni Channel Director, B&Q
  • IRX I always find useful. It’s one of the biggest exhibitions for the internet retailing space.
    Neil Sansom
    CEO, Woolovers



Hall 2
The NEC Birmingham


Clarion LogoIRX (formerly InternetRetailing Expo) is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 

Registered Office: Bedford House, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom

Internet Retailing Events are a subsidiary of Clarion Events Limited.