EDX 2020

  • Incorporating:
  • IRX 2020

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InternetRetailing Expo IRX

Special Report: The Future of E-Commerce 2017

21 February 2017 00:00:00

Given the scale and pace of change, e-commerce is a landscape that presents a number of challenges

Game-changing tech must be understood and adopted to remain competitive. The number of touch points during the customer journey boggles the mind. Savvier buyers hold the industry to higher standards than ever before. If a retailer cannot achieve customer loyalty it simply won’t survive.

In partnership with InternetRetailing Expo and InternetRetailing Media, The Future of E-Commerce special report, published by Raconteur Media and distributed in The Times today, will provide fresh analysis and clarity for senior leaders in this space.

Delving into topics ranging from personalisation and automation to challenging Amazon, the report is a crucial guide for business leaders to understand which technologies will actually add value, how the e-commerce landscape is set to evolve and how slick customer centricity can be achieved.

Across two days IRX and EDX will unveil the future of the Retail Nation and delve into the topics; technology, problems and solutions the Future of E-Commerce Report poses, with a special session on Day 1 and Day 2 from David Lloyd of Alibaba, who's interview - 'What makes Chinese Consumers Click?' - can be read in full within the Report.

You can also read an exclusive piece from InternetRetailing Media's Co-founder and Editor-in-Chief, Ian Jindal, ‘People, our staff, standing on the shoulders of robots and digital capabilities, are the future of e-commerce’.

Download your copy now



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  • Everybody's in one place for two days. A really good way to network, meet people and gather all the information you need.
    Paz Khorana
    Senior Operations Manager, Holland and Barrett
  • It's a very nice meeting point. We can meet many of our large customers and partners, whilst also looking for new trends in the industry.
    Pazo Freire
    International Business Director, Correos
  • I really like the set-up. Really good range and breadth of vendors and I've found the conversations I've had have been really productive
    Alex Murray
    Digital Director, Lidl UK
  • It's been fantastic, great footfall and lots of great enquiries.
    Callum Bastock
    CEO, CCL Logistics

Location & timings

Hall 2
The NEC Birmingham

Wednesday 17 March 2021 | 09:30 - 17:00
Thursday 18 March 2021 | 09:30 - 16:00


T: +44 (0)20 7384 7802  E: info@internetretailingevents.com
eDX is owned by Internet Retailing Events Ltd. part of the Clarion Events Group. We host board level multichannel events for retailers across Europe.
We work in partnership with InternetRetailing who are the magazine portal for European ecommerce