OmniCX is an all-in-one, scalable and reliable cloud-based eCommerce platform, for mid-market businesses. The platform is hosted in Microsoft Azure and managed by us, ensuring the best performance for businesses 24/7. OmniCX provides consistent & connected omnichannel shopping experiences. We are constantly innovating and delivering powerful capabilities out-of-the-box. Such as Merchandising, CRM, CMS, Customer 360, PIM, Analytics, Recommendations, Personalisation, Omnichannel, Cloud and much more. Even though OmniCX is a young company of 3 years; we have the ability, motivation and simplicity to rival our competitors. Our objective is to create a fast-performing site for our clients that they can take control of and mould to suit their unique company. OmniCX is about customer experience and providing a complete solution aligned to the capabilities and budget of the mid-market retailer to drive maximum success with their customers. Our goals are the same as yours; drive customer success and lifetime value.
- Customer service & retention - including CRM systems, chatbots, customer contact centres
- Ecommerce platforms and user experience - including personalisation, UX design, site performance and testing, analytics, optimisation and usability
- B2B & wholesale - includes dedicated platforms, digital transformation
- Inventory & order management - including PIMS and OMS
- Conversion - including CRO, price tracking, analytics
OmniCX Digital Limited
Contact Number: 07425093369