zenloop is a Saas customer experience management platform based on the Net Promoter System (NPS). zenloop automatically fetches quantitative customer feedback from various channels and analyzes and clusters it using artificial intelligence. This empowers companies and organisations to better understand, and faster and more comprehensively satisfy their customers.
- Customer service & retention - including CRM systems, chatbots, customer contact centres
- Ecommerce platforms and user experience - including personalisation, UX design, site performance and testing, analytics, optimisation and usability