February 2023 | Hilton London Bridge

The exclusive invite-only Summit for senior Delivery & Logistics leaders

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Delivery is one of the biggest drivers of customer experience in eCommerce. Delivery options and experience are key factors in whether customers click the buy button and return as loyal customers.

This is an unmissable opportunity for senior decision-makers managing eCommerce delivery & logistics to discuss the hottest trends with fellow experts, hear best practice case studies and engage in pre-scheduled meetings with leading solution providers to understand the latest innovations.

We assure you that you'll gain more crucial insights and learnings from this one-day event than in several months and ensure your organisation has the edge when it comes to giving your clients a great customer journey.

Join us and create your eCommerce delivery strategy of tomorrow, today!

REGISTER YOUR INTEREST>>

Featured Speakers:


 

What's in it for you?

Inspiring keynotes from industry experts and trailblazers

Keynotes

Peer-to-peer roundtables on your specific interest areas/challenges

Roundtables

1-2-1s with hand-picked solution providers to match upcoming projects

1-2-1 meetings

A chance to connect in smaller, curated groups vs. large event

Network and connect

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Great opportunity to network and compare notes with fellow professionals
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This exclusive invite-only summit is focused on:

Global Heads of Supply chain, Heads of Operations, Heads of Logistics, Heads of Fulfilment, Heads of eCommerce, Heads of Delivery... 
>>Register interest >>Why Sponsor

Unmissable with fantastic networking opportunities

Essential for networking and getting ahead of the curve

Our Sponsors

Agenda

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    • What do consumers want from delivery?
    • What are the options that will help drive sales?
    • How do you provide the right delivery options without adding cost for you or the customer?
  1. When eve sleep decided to scale up and create a stand-out delivery experience for their customers, they knew they’d have to disrupt their current operations and introduce changes. How did eve sleep manage to maximise delivery ease for customers yet build strong supply chain resilience and keep control of rising costs? Steve Davies shares how eve sleep transformed the face of mattress delivery for customers from “headache” to “hassle-free” and contributed to the evolution of eve sleep as sleep specialists. Steve will also talk about the vital decisions around supply chain challenges and rising operational costs, how assessing and implementing the right solutions can create certainty in an uncertain world, and how delivery plays a key role in transforming and upgrading customer experience. 

     

    • Cross-Border/International eCommerce Delivery: What are the delivery options to enable profitable overseas expansion?  Sponsored by GFS
    • Sustainability in delivery – demonstrating your credentials through delivery and fulfilment - Sponsored by FarEye
    • Capacity, people and space – mitigating rising costs and staff shortages in fulfilment
    • Managing returns – reducing the costs of returns management - Sponsored by FarEye
    • Data insight: How can data improve delivery
    • Partnering: Exploring efficient approaches to delivery and fulfilment
    • Buyer Insights: What are customer delivery preferences across demographics? Sponsored by GFS
    • Future tech: AI, robotics advanced automation - Sponsored by GXO

Register your interest below:

Register now!