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Delivery & Logistics Leaders' Summit 2023


20th September 2023 | Hilton Bankside, London

The exclusive invite-only Summit for senior Delivery & Logistics leaders

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Clarion Events’ one-day bi-annual Delivery and Logistics Leaders’ Summit deals in bleeding-edge strategy thinking for retailers, pure-plays, merchants, and brands.

Designed to engage and inspire forward thinking strategy and alfa-focused debate, here you will find tactical information and mission critical content you need to navigate the increasingly intricate and rapidly transforming landscape of internet retailing.

Our invitation only events are open to C level executives with decision making and strategy building capacities.

The summit is the best possible source of information on the shifting internet retailing state of play.  It will provide answers to most crucial questions arising in the industry right now through first-hand insight from key stakeholders working in the retail, logistics and transportation ecosystem, through contextualised content with training/workshop-like components.

You will come together with the most senior business leaders in retail to challenge the status quo, swap problems and solutions to collaboratively imagine the next iteration of the retail business.


2023 Featured Speakers:


What's in it for you?

Inspiring keynotes from industry experts and trailblazers


Peer-to-peer roundtables on your specific interest areas/challenges


1-2-1s with hand-picked solution providers to match upcoming projects

1-2-1 meetings

A chance to connect in smaller, curated groups vs. large event

Network and connect

Great opportunity to network and compare notes with fellow professionals

This exclusive invite-only summit is focused on:

Global Heads of Supply chain, Heads of Operations, Heads of Logistics, Heads of Fulfilment, Heads of eCommerce, Heads of Delivery... 
>>Register interest >>Why Sponsor

Unmissable with fantastic networking opportunities

Essential for networking and getting ahead of the curve

2023 Sponsors


  1. Riding the perfect retail storm — debating downturn resilience tactics for online retailing
    ▶ Scaling automation, omnichannel and hybrid retail, delivery and return operations, metaverse, AI & VR, circularity considerations
  2. Slayers’ Intel to Logistics Bugbears: Tackling Common Challenges with Skill when Scaling Up the Ecommerce Business — An Open Discussion on Optimising Logistics
    ▶ Fulfilment, new integrations, streamlining the logistics processes, delivery methods, delivering cross-border orders, cross-border returns as a retention booster
  3. Moderated by:
    James Martin, Head of Enterprise Sales, Amazon Shipping UK

    Marina Lussich, Sustainability Principal, Amazon Transportation Services
    Michelle Martinez, Former Head of Post Order Customer Experience Strategy, Wayfair

    • Supply Chain Deep Dive: Challenges & Strategies 
    • Data & Analytics
    • Commerce 3.0 : Tech Infrastructure and Tools Behind Growth
    • 3PL Logistics Advisory
  4. Capturing the ‘Holy Grail’ — Why Customer Loyalty is the Key Value Driver that Grows Revenue and Reduces Costs
    ▶ Customer experience, returns processes, consumer centricity, digital experience, demand prediction, weak links in touchpoints, live commerce and transition to mobile
  5. Supply chain is king, and fulfilment is the next battleground — adapting to and overcoming various challenges in a bid to build up retail resilience
    ▶ Winning strategies for 2023, inventory management, navigating future challenges, supply chain stability, fulfilment operations
  6. Key Ecommerce Automation Strategies That Drive Sustainable, Profitable and Intelligence-Driven Growth
    ▶ The key ‘gotchas’, robotic revolution, app technologies, right partners, legal restrictions, optimising routes
    • Cross Border Ecommerce Practicum
    • Reverse Logistics Drop In
    • Incub8 - The Finance Academy
    • The 8th hosted learning hub is to be voted for by attendees - so register your interest today to have your say!

Register Your Interest

Attend as a VIP Delegate

Whilst this is an invite-only event, you can register your interest in attending below. Our team will review your details and may be in touch to qualify and confirm your attendance. 


Sponsorship Opportunities

Want to become a Summit sponsor or find out more information? Complete the form below.


Media Partners

February 2023 Event Photos


View the full gallery here