21st February 2023 |  Marriott Grosvenor Square

An unrivalled event to meet selected Global Heads of Supply chain, Heads of Operations, Heads of Logistics, Heads of Fulfilment, Heads of eCommerce, Heads of Delivery addressing the customer expectations and experience of delivery.

This is a one day summit bringing together 80 senior decision makers creating unmissable opportunities for you to meet with these industry leaders to connect with qualified active prospects whilst engaging in pre-arranged meetings that take place within the scheduled agenda - there are no booths or stands, just networking and business meetings. 

Our aim is to provide a fast and effective route to market, with senior budget holders.

Your presence at the Leaders' Summit will allow you to brand and position yourselves as a leader within your field of expertise, given we will only work with limited suppliers in each solution category. 

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How can we help you?

Please get in touch so we can build a custom package around your budget, target audience and solutions. 

This might include:

  • Thought-leadership keynote sessions
  • 1-2-1s with hand-picked retailers with upcoming projects that match your solutions
  • Roundtables where you are pitched as the industry leader in a specific topic
  • Branding opportunities to put your solution in the forefront of the retailers' minds

FIND OUT MORE >>

 

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Agenda

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  1. Riding the perfect retail storm — debating downturn resilience tactics for online retailing
    ▶ Scaling automation, omnichannel and hybrid retail, delivery and return operations, metaverse, AI & VR, circularity considerations
  2. Home Delivery & Sustainability — A Viable Co-Opportunity
    ▶ Customer loyalty, improving competitive position and profitability, opportunities that come with the growing green pound

  3. Slayers’ Intel to Logistics Bugbears: Tackling Common Challenges with Skill when Scaling Up the Ecommerce Business — An Open Discussion on Optimising Logistics
    Infrastructure
    ▶ Fulfilment, new integrations, streamlining the logistics processes, delivery methods, delivering cross-border orders, cross-border returns as a retention booster
    • Supply Chain Deep Dive: Challenges & Strategies 
    • Data & Analytics
    • Commerce 3.0 : Tech Infrastructure and Tools Behind Growth
    • 3PL Logistics Advisory
  4. Capturing the ‘Holy Grail’ — Why Customer Loyalty is the Key Value Driver that Grows Revenue and Reduces Costs
    ▶ Customer experience, returns processes, consumer centricity, digital experience, demand prediction, weak links in touchpoints, live commerce and transition to mobile
  5. Supply chain is king, and fulfilment is the next battleground — adapting to and overcoming various challenges in a bid to build up retail resilience
    ▶ Winning strategies for 2023, inventory management, navigating future challenges, supply chain stability, fulfilment operations
  6. Key Ecommerce Automation Strategies That Drive Sustainable, Profitable and Intelligence-Driven Growth
    ▶ The key ‘gotchas’, robotic revolution, app technologies, right partners, legal restrictions, optimising routes
    • Cross Border Ecommerce Practicum
    • Reverse Logistics Drop In
    • Incub8 - The Finance Academy
    • The 8th hosted learning hub is to be voted for by attendees - so register your interest today to have your say!