OrderWise WMS’ revolutionary functionality helps leading online retailer, Choice Shops Ltd. double in size and secure unlimited growth
Healthcare product supplier, Choice Shops Ltd. was established in 2007 and has grown to provide 15,000 product lines and achieve an average of 20,000 warehouse despatches per month.
The Telford-based, multi-channel, online retailer distributes and sells its diverse product range through multiple ecommerce sites, including Amazon and eBay, as well as an outlet warehouse store.
After accomplishing five years of solid growth, in 2012, Choice Shops began to have its operations and growth limited by an obsolete business management solution.
Choice Shops’ Network Manager, Paul Evans, explains: “the company’s previous system simply could not cope with the sheer volume of stock and orders that we were processing, and lacked the flexibility and functionality the business needed.”
The critical need for a solution that would provide ‘effective stock control, purchase ordering functionality and website integration’, Choice Shops chose OrderWise to facilitate this development.
“As an online, multi-store retailer, OrderWise allows us to successfully trade on multiple channels with the efficiency and stock visibility that the business requires,” says Paul on why OrderWise was the best fit for Choice Shops.
For Choice Shops, the significant benefits of implementing OrderWise are the solution’s mobility and accessibility within the warehouse.
He explains: “We’ve got handheld scanners to help pick and they have improved accuracy and sped up picking. In turn, this has helped reduce our costs as there are less returns and replacements issued, which has been a significant benefit.”
As OrderWise is a singular, modular-based warehouse management solution, which fully integrates data across Choice Shops' different platforms, they can grow their OrderWise WMS functionality alongside the business and ensure that future progression is unlimited.
Paul praises: “We’re a completely different company now, we’ve grown tremendously. We’re now in a 58,000 square feet warehouse which is more than double what we used to have. We are almost at the limits of our current warehouse, and will probably be looking for another warehouse with the introduction of conveyor belts.”
For more information on Choice Shops Ltd.’s experience since implementing OrderWise, please read their full case study here.
OrderWise is an award-winning, integrated ERP and WMS software. Founded in 1991, we have 30 years’ experience in providing solutions to businesses like yours, implementing our software as well as writing it. Because we know our product so well, this gives us the edge over software dealers and helps us to ensure your company receives a first-rate business management solution, implementation and support service.
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