IRX 2020

  • Incorporating:
  • EDX

New theme for 2020: Sustainablilty in retail

InternetRetailing Expo IRX

With 81% of respondents to a recent Nielsen report citing a belief that companies should “implement programmes to improve the environment”, sustainability is a must, not an option. 

Awareness of our impact on the environment and the degree to which this is factored into purchasing decisions has never been higher, but what does a truly sustainable approach look like? How can you measure your impact on the environment and what can you do to improve it? And most importantly, how can you communicate this to consumers and get buy in as a sustainable, ethical retailer?

From keynotes delivered by retailers who have sustainability at the heart of what they do, practical workshops on what you can do to improve sustainability and clinics which can help you identify your impact on the environment, IRX 2020 has all you need to help improve your sustainability credentials.

Across the spectrum of retailing, from sourcing, packaging, delivery to returns policy, disposal and environmental support, IRX is the one show that will showcase innovative solutions, technologies and offer free advice to enable your business to improve its sustainability.


Register now

Sustainability in retail

Sustainability within the conference programme

Wednesday 2 September 2020
10:40 - 11:10 | Theatre 3

Empowering the ethical customer: enabling consumers to make sustainable product choices

Wednesday 2 September 2020
11:45 - 12:30 | Theatre 4

Towards a sustainable delivery network: consolidation, collection and parcel lockers

Wednesday 2 September 2020
15:05 - 16:15 | Theatre 1

Building sustainability into your marketing strategy: turning values into profit

Thursday 3 September 2020
11:45 - 12:30 | Theatre 3

Getting buy in from the ethical consumer: turning sustainability into customer loyalty

Thursday 3 September 2020
11:45 - 12:30 | Theatre 4

Revolutionising packaging: providing a sustainable, cost-effective solution

Thursday 3 September 2020
14:55 - 15:20 | Theatre 4

Sustainability in the supply chain: an ethical approach to eCommerce fulfilment

Sustainability within the Expert Clinics

Smart, sustainable and automated packaging 

eCommerce brings with it a number of supply chain pressures and it is essential that you run a fully optimised logistics process to enable you to fulfil the demands of the online customer. But how do you achieve high throughput and efficiency? How can you be more sustainable with your packaging? Is there a way of automating and integrating the packaging process, but still build boxes for every product? Bring your questions and problems to the clinic where Packsize will offer advice on how to achieve all your goals and more.


Reserve a slot








Content Hours

2020 speakers



  • There are so many innovative companies, so much variation, great content and the speakers are talking about relevant business problems.
    Stuart Eames, Retail Innovation Lead
    Waitrose & Partners
  • The most exciting thing I’ve seen at IRX this year are the new products, new plugins and tools that are now becoming available that perhaps we’d never considered before.
    Agata Styczen, Senior Online Merchandising Manager
    O2 (Telefónica UK)
  • It’s interesting to know what’s happening in the industry… There’s a friendly atmosphere, a number of keynote speakers, a number of theatres so a lot of opportunities to engage and talk to people.
    Munish Khurmi IT Delivery Manager
  • You can talk to different retailers, visitors and you can share knowledge with them. It’s worth coming to IRX.
    Muhammed Aslam, Finance Manager
    Kiddies Kingdom
  • It’s really important to be here to really understand what’s going to be our next challenge.
    Carlos Larraz, Co-Founder & CEO


Location & opening times

Hall 2
The NEC Birmingham

Wednesday 2 September 2020 | 09:30 - 17:00
Thursday 3 September 2020 | 09:30 - 16:00


Clarion LogoIRX is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 

Registered Office: Bedford House, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom

Internet Retailing Events are a subsidiary of Clarion Events Limited.