IRX 2020

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  • EDX

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InternetRetailing Expo IRX

Five Future Trends in Consumer Technology

by: Rolf Visser, Vice President of Global Marketing at Payvision and Acapture 30-Mar-2017

With more connected devices and better networking, the technology surrounding digital payments is continually evolving and improving. As generation Z and millennials become the largest combined group of global consumers, consumer preferences are also shifting, and the collective force of these two influences is drastically impacting the retail landscape. 


During my session in the Digital Payments Theatre, I will be looking carefully at this evolving landscape and discussing five key consumer tech trends driving payments. As retail becomes more about holistic experiences, merchants are under pressure to develop their brand personality and focus on consumers’ UX.


Our latest Acapture research on consumer behavior has revealed that young consumers are more global than their older peers, so there will be more focus on streamlining real-time cross-border payments. They are more interested in uniting in-store and online shopping, so retailers will have to experiment with offering personalized, omnichannel experiences, and develop exciting ways to engage their customers through cutting edge technology like virtual reality.


As a data-driven payments company, we are experts in the field of digital technology. In my session I will give explanations on how to tap this new tech to offer ultimate personalized experiences, win repeat business, and maximize revenue in the complex, consumer-centric retail landscape. I look forward to seeing you there!


Follow Acapture on Facebook and Twitter for more up-to-date knowledge and insights on digital payments.


Digital Payments Theatre sessions


  • 5th of April 11:40-12:00
  • 6th of April 10:00-10:20

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Content Hours

2020 speakers



  • There are so many innovative companies, so much variation, great content and the speakers are talking about relevant business problems.
    Stuart Eames, Retail Innovation Lead
    Waitrose & Partners
  • The most exciting thing I’ve seen at IRX this year are the new products, new plugins and tools that are now becoming available that perhaps we’d never considered before.
    Agata Styczen, Senior Online Merchandising Manager
    O2 (Telefónica UK)
  • It’s interesting to know what’s happening in the industry… There’s a friendly atmosphere, a number of keynote speakers, a number of theatres so a lot of opportunities to engage and talk to people.
    Munish Khurmi IT Delivery Manager
  • You can talk to different retailers, visitors and you can share knowledge with them. It’s worth coming to IRX.
    Muhammed Aslam, Finance Manager
    Kiddies Kingdom
  • It’s really important to be here to really understand what’s going to be our next challenge.
    Carlos Larraz, Co-Founder & CEO


Location & opening times

Hall 2
The NEC Birmingham

Wednesday 2 September 2020 | 09:30 - 17:00
Thursday 3 September 2020 | 09:30 - 16:00


Clarion LogoIRX is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 

Registered Office: Bedford House, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom

Internet Retailing Events are a subsidiary of Clarion Events Limited.