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The Modern Retail Guide to Retail Tech February 2020 brings readers a fantastic wealth of best-practice advice, with practical information on how to optimise their retail technology systems. Topics covered include EPOS, RFID, live chat, social media and more…

Click here to view the Guide on our easy-to-use page-turning software

Guide to Retail Tech February 2020 Contents

  • Iconography: We’re web and eCommerce veterans
  • The benefits of using EPOS in retail
  • RFID: the future of shopping?
  • Growing your business with RMS
  • Upgrade your POS hardware with Star
  • How to leverage tech instore
  • Making the most of Amazon as a marketplace
  • Live chat to revolutionise online experience
  • EPOS for successful stock control
  • Social media for customer service
  • VR and AR to transform the retail experience


For more Modern Retail ebooks, click here.

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Content Hours

2020 speakers



  • There are so many innovative companies, so much variation, great content and the speakers are talking about relevant business problems.
    Stuart Eames, Retail Innovation Lead
    Waitrose & Partners
  • The most exciting thing I’ve seen at IRX this year are the new products, new plugins and tools that are now becoming available that perhaps we’d never considered before.
    Agata Styczen, Senior Online Merchandising Manager
    O2 (Telefónica UK)
  • It’s interesting to know what’s happening in the industry… There’s a friendly atmosphere, a number of keynote speakers, a number of theatres so a lot of opportunities to engage and talk to people.
    Munish Khurmi IT Delivery Manager
  • You can talk to different retailers, visitors and you can share knowledge with them. It’s worth coming to IRX.
    Muhammed Aslam, Finance Manager
    Kiddies Kingdom
  • It’s really important to be here to really understand what’s going to be our next challenge.
    Carlos Larraz, Co-Founder & CEO


Location & opening times

Hall 2
The NEC Birmingham

Wednesday 17 March 2021 | 09:30 - 17:00
Thursday 18 March 2021 | 09:30 - 16:00


Clarion LogoIRX is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 

Registered Office: Bedford House, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom

Internet Retailing Events are a subsidiary of Clarion Events Limited.