• Incorporating:
  • EDelivery Expo

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Special Report: The Future of E-Commerce 2017


Given the scale and pace of change, e-commerce is a landscape that presents a number of challenges

Game-changing tech must be understood and adopted to remain competitive. The number of touch points during the customer journey boggles the mind. Savvier buyers hold the industry to higher standards than ever before. If a retailer cannot achieve customer loyalty it simply won’t survive.

In partnership with InternetRetailing Expo and InternetRetailing Media, The Future of E-Commerce special report, published by Raconteur Media and distributed in The Times today, will provide fresh analysis and clarity for senior leaders in this space.

Delving into topics ranging from personalisation and automation to challenging Amazon, the report is a crucial guide for business leaders to understand which technologies will actually add value, how the e-commerce landscape is set to evolve and how slick customer centricity can be achieved.

Across two days IRX and EDX will unveil the future of the Retail Nation and delve into the topics; technology, problems and solutions the Future of E-Commerce Report poses, with a special session on Day 1 and Day 2 from David Lloyd of Alibaba, who's interview - 'What makes Chinese Consumers Click?' - can be read in full within the Report.

You can also read an exclusive piece from InternetRetailing Media's Co-founder and Editor-in-Chief, Ian Jindal, ‘People, our staff, standing on the shoulders of robots and digital capabilities, are the future of e-commerce’.

Download your copy now



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2019 speakers

  • I love IRX it has that great mix of interesting sessions and speakers, as well as a good exhibition filled with new suppliers and new technologies – it’s a great time out of the office!
    Sarah Stagg
    Director of Digital Product, House of Fraser
  • IRX is a must attend event, I’m here every year. It’s a great venue… really convenient venue and a lot of great exhibitors.
    Stuart McMillan
    Deputy Head of eCommerce, Schuh
  • The thing about IRX is the consistency, it’s now a very well established show, it’s well-known within our industry and for me what’s interesting, is that it attracts a lot of established businesses that want to do even more and get even bigger.
    Julian Wallis
    Head of Sales UK & Ireland, Ingenico ePayments
  • I think it’s one of the biggest events of the year, I’ve actually come over from Sweden to be here today and it seems like it’s bigger than ever before.
    Kieran Clinton-Tarestad
    Global Head of eCommerce, GANT
  • This is one of the best places from a networking perspective to meet new people.
    Mike Durbridge
    Omni Channel Director, B&Q
  • IRX I always find useful. It’s one of the biggest exhibitions for the internet retailing space.
    Neil Sansom
    CEO, Woolovers



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