Emma is a Senior Sales Engineer at FullStory, working with clients globally across Retail, SaaS, Media, Travel & Finance to improve their customer digital experiences. FullStory is a Digital Experience Intelligence platform that combines product analytics and session replay to give organisations the power to understand their customer interactions within their web and mobile applications. Over the past 7 years Emma has worked as a consultant across data insights, digital marketing and user experience and enjoys using an empathetic and human-centred approach to design solutions to meet customer needs.