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  • EDelivery Expo

Conference programme 2019

AN ESSENTIAL TWO DAY CONFERENCE FOR RETAIL PROFESSIONALS

The 2019 conference at IRX will celebrate success, showcasing a range of thought-provoking expert speakers, mixed with fascinating case studies and next gen technology real life examples. It is a must-attend conference for any retailer looking to grow their online sales.

Register for free

Wednesday 3 April 2019

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Theatre 1
    • Marketing excellence
    Theatre 1
    • Marketing excellence
    Theatre 1
    Driving growth through clear differentiation in the face of fierce competition
    • Marketing excellence
    Theatre 1
    Assessing how to move your social media strategy from overhead to profit centre
    • Marketing excellence
    Theatre 1
    • Marketing excellence
    Theatre 1
    • Marketing excellence
    Theatre 1
    • Marketing excellence
    Theatre 1

    Understanding how retailers can turn their data into cash

    • Marketing excellence
    Theatre 1
    • Marketing excellence
    Theatre 1
    What will a great content strategy look like by 2021 and what should retailers be doing today to prepare?
    • Marketing excellence
    Theatre 1
    Assessing how you can attribute marketing spend correctly across an increasing complex customer journey
    • Marketing excellence
    Theatre 1
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Theatre 2
    • International growth
    Theatre 2
    • International growth
    Theatre 2
    Evaluating how retailers should integrate Brexit within their international growth strategies
    • International growth
    Theatre 2
    Building a framework to assess which new international territories offer you the best opportunities for growth
    • International growth
    Theatre 2
    • International growth
    Theatre 2
    • International growth
    Theatre 2
    • International growth
    Theatre 2
    Evaluating how to maximise your eCommerce potential on marketplaces when growing internationally
    • International growth
    Theatre 2
    • International growth
    Theatre 2
    What will an international eCommerce strategy look like in 2021 and what should you be doing today to prepare?
    • International growth
    Theatre 2

    Assessing how a manufacturer should approach international growth through retailing directly to their consumers

    • International growth
    Theatre 2
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Theatre 3
    • Customer obsession
    Theatre 3
    • Customer obsession
    Theatre 3
    Driving loyalty through delivering great eCommerce customer experiences before, during and after the sale
    • Customer obsession
    Theatre 3
    Understanding the impact of the subscription model and creating one that drives growth and engages your customers
    • Customer obsession
    Theatre 3
    • Customer obsession
    Theatre 3
    • Customer obsession
    Theatre 3
    • Customer obsession
    Theatre 3
    How can brands and retailers enhance their security efforts and protect their reputations in an increasingly challenging environment?
    • Customer obsession
    Theatre 3
    • Customer obsession
    Theatre 3
    What will a great content strategy look like by 2021 and what should retailers be doing today to prepare?
    • Customer obsession
    Theatre 3
    Evaluating how to integrate AI into your personalisation strategy to help you drive engagement
    • Customer obsession
    Theatre 3
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Theatre 4
    • Final mile
    Theatre 4
    • Final mile
    Theatre 4
    Evaluating which delivery innovations will actually offer you ROI and are worth your investment
    • Final mile
    Theatre 4
    Understanding the gig economy and how its growth impacts the future of your final mile
    • Final mile
    Theatre 4
    • Final mile
    Theatre 4
    • Final mile
    Theatre 4
            
    • Final mile
    Theatre 4
    Drone and robot delivery… How can we move from hype to commercial reality?
    • Final mile
    Theatre 4
    • Final mile
    Theatre 4
    Assessing what developments we’ll see in delivery tracking by 2021 to meet increasing customer expectations
    • Final mile
    Theatre 4
    Ensuring your same day delivery strategy delivers profitability and Growth
    • Final mile
    Theatre 4

Thursday 4 April 2019

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Theatre 1
    • New technology
    Theatre 1
    • New technology
    Theatre 1
    Simplifying the AI opportunity for retail and building a strategy to capitalise on it
    • New technology
    Theatre 1
    • New technology
    Theatre 1
    Evaluating how augmented reality innovation can be used effectively across channels and where it’s headed
    • New technology
    Theatre 1
    • New technology
    Theatre 1
    • New technology
    Theatre 1
    • New technology
    Theatre 1
    How and why will CryptoCurrencies support growth in the eCommerce sector and how can retailers integrate these technologies into their existing processes.
    • New technology
    Theatre 1
    • New technology
    Theatre 1
    How can retailers create the right culture to quickly capitalise on technological innovations?
    • New technology
    Theatre 1
    Understanding what voice technology means for retail and how you can quickly embrace it
    • New technology
    Theatre 1
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Theatre 2
    • B2B commerce
    Theatre 2
    • B2B commerce
    Theatre 2
    Exploring the success factors that will drive growth in B2B eCommerce space
    • B2B commerce
    Theatre 2
    • B2B commerce
    Theatre 2
    Scaling up to B2B
    • B2B commerce
    Theatre 2
    • B2B commerce
    Theatre 2
    • B2B commerce
    Theatre 2
    • B2B commerce
    Theatre 2
    B2B marketplaces as a secondary market to offset operational costs of B2C
    • B2B commerce
    Theatre 2
    • B2B commerce
    Theatre 2
    CAPEX to OPEX, SaaS, outsourcing and partnerships
    • B2B commerce
    Theatre 2
    Applying a start up mentality to maintain growth in the B2B space
    • B2B commerce
    Theatre 2
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Theatre 3
    • Omnichannel innovation
    Theatre 3
    • Omnichannel innovation
    Theatre 3
    Evolving your mobile proposition to drive a seamless omnichannel customer journey
    • Omnichannel innovation
    Theatre 3
    • Omnichannel innovation
    Theatre 3
    Evaluating how pureplays can effectively embrace click & collect to increase market share
    • Omnichannel innovation
    Theatre 3
    • Omnichannel innovation
    Theatre 3
    • Omnichannel innovation
    Theatre 3
    • Omnichannel innovation
    Theatre 3
    Building innovation into your app strategy to ensure it truly drives income for your business
    • Omnichannel innovation
    Theatre 3
    • Omnichannel innovation
    Theatre 3
    Recruiting, retaining and developing staff to ensure your business has the right skills to innovate in a competitive omnichannel market
    • Omnichannel innovation
    Theatre 3
    Description: Using new digital innovation in store to enhance sales and differentiation
    • Omnichannel innovation
    Theatre 3
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Theatre 4
    • Operational excellence
    Theatre 4
    • Operational excellence
    Theatre 4
    Building an operational excellence strategy that maximises the peak trading oppportunity
    • Operational excellence
    Theatre 4
    • Operational excellence
    Theatre 4
    Using innovation In warehouse management to improve operational efficiencies and increase growth
    • Operational excellence
    Theatre 4
    • Operational excellence
    Theatre 4
    • Operational excellence
    Theatre 4
    • Operational excellence
    Theatre 4
    What steps should the retail sector take to ensure delivery becomes more environmentally-friendly whilst still delivering great delivery experiences?
    • Operational excellence
    Theatre 4
    • Operational excellence
    Theatre 4
    Evaluating how retailers can collaborate effectively with other retailers, 3PL and carriers To maximise operational efficiencies
    • Operational excellence
    Theatre 4
    Assessing how retailers can understand the psychology of returns in 2019 and meet their customers’ high expectations
    • Operational excellence
    Theatre 4
  • I love IRX it has that great mix of interesting sessions and speakers, as well as a good exhibition filled with new suppliers and new technologies – it’s a great time out of the office!
    Sarah Stagg
    Director of Digital Product, House of Fraser
  • IRX is a must attend event, I’m here every year. It’s a great venue… really convenient venue and a lot of great exhibitors.
    Stuart McMillan
    Deputy Head of eCommerce, Schuh
  • The thing about IRX is the consistency, it’s now a very well established show, it’s well-known within our industry and for me what’s interesting, is that it attracts a lot of established businesses that want to do even more and get even bigger.
    Julian Wallis
    Head of Sales UK & Ireland, Ingenico ePayments
  • I think it’s one of the biggest events of the year, I’ve actually come over from Sweden to be here today and it seems like it’s bigger than ever before.
    Kieran Clinton-Tarestad
    Global Head of eCommerce, GANT
  • This is one of the best places from a networking perspective to meet new people.
    Mike Durbridge
    Omni Channel Director, B&Q
  • IRX I always find useful. It’s one of the biggest exhibitions for the internet retailing space.
    Neil Sansom
    CEO, Woolovers

 

Location

Hall 2
The NEC Birmingham

Information

Clarion LogoIRX is organised by Internet Retailing Events, registered in England and Wales, Company Number 07081797, VAT No. GB 843845601 

Registered Office: Bedford House, 69-79 Fulham High Street, London, SW6 3JW, United Kingdom

Internet Retailing Events are a subsidiary of Clarion Events Limited.