Whitepapers, eBooks and more...

Find exclusive reports and useful documents to help you before, during and after the event. Simply click on a topic in the menu below.

We add new content regularly, so please check back soon for the latest updates.

eMarketing tools

eCommerce platforms and user experience

Design & brand

Marketplaces

Conversion

Digital store

Customer service & retention

Delivery & returns

Packaging and labelling

Logistics & supply chain

Warehousing & operations

Payments and fraud prevention solutions

B2B & wholesale

Reviews

Internationalisation

Inventory & order management

Strategy & consultancy

Disruptive technology

eMarketing tools

"COVID-19: eCommerce opportunities" whitepaper by Kelkoo

"Making the most of a tough situation" whitepaper by Fresh Relevance

"Four pillars of customer loyalty" whitepaper by Fresh Relevance

"Black Friday: preparing for peak sales success" ebook by Ingenico

"Kill your spreadsheets" ebook by Akeneo

"50 Retail hacks for 2019" whitepaper by Modern Retail

"Scaling ecommerce" ebook by Akeneo

"How to find the best fulfilment software for your online store" ebook by ModernRetail

"Google product listings ads: guidelines to reaching a professional level" whitepaper by Channel Pilot Solutions

"Product data optimisation for Amazon" whitepaper by Channel Pilot Solutions

"Easho success story" whitepaper by Queue-it

eCommerce platforms and user experience

"50 Retail hacks for 2019" whitepaper by Modern Retail

Orlebar Brown case study - Retain.me

“Price optimisation for multichannel online shops” whitepaper by Patagona

Payments and fraud prevention solutions

"The place of payment technology commerce is more experiential, immediate and frictionless, offering a fast, convenient and secure payment experience has increased" eBook by SagePay

"The 5 best case studies for visual search" eBook by Syte - Visual AI for Retail

Design & brand

'Tips for growing eCommerce sales through online marketplaces' eBook by GFS

'The effects of Google's CSS programme in the UK. Finding the right strategy and partner' eBook by Kelkoo Group

"Product data optimisation for Facebook and Instagram" whitepaper by Channel Pilot Solutions

Marketplaces

"Product data optimisation for Google" whitepaper by Channel Pilot Solutions

“Price optimisation for multichannel online shops” whitepaper by Patagona

'Should you sell on Amazon?' eBook by Screen Pages

Customer service & retention

"Four pillars of customer loyalty" by Fresh Relevance

Orlebar Brown case study - Retain.me

Amara case study

"Market performance wheel of Akeneo: PIM" whitepaper by Akeneo

"From overwhelming to organized: Scaling global product management" ebook by Akeneo

"Building up not knocking down: the importance of bricks and mortar in a digital age" eBook by PQ Code

"Harvey Nichols success story" whitepaper by Queue-it

"Winkelstraat success story" whitepaper by Queue-it

B2B & wholesale

"Who really wins when SMEs extend trade credit?" eBook by MSTS

Reviews

"How To Choose The Right PPC Agency" eBook by Mabo

"Build trust in your brand" whitepaper by Reviews.io

"Direct cars case study" whitepaper by Reviews.io

eCommerce platforms and user experience

"Orlebar Brown case study" - Retain.me

"Are you confident about your EU shipping?" eBook by GFS

"Canada - E-commerce country factsheet" eBook by Landmark Global

"How to transform your eCommerce business" whitepaper by UKFast

"Fulfilment guide Oct 2018" whitepaper by Modern Retail

Disruptive technology

"Buyers guide to private networks" eBook by Blaze Networks

"Building high-quality and complete product information" whitepaper by Akeneo

Digital store

"Four pillars of customer loyalty" by Fresh Relevance

"The buyers guide to visual Al for retail. A deep dive into visual search and visual Al solutions powered by Syte and a plan for evaluating vendors" eBook by Syte

Delivery and returns

How retailers can survive the changing retail landscape by Intersoft

"Four pillars of customer loyalty" by Fresh Relevance

"Are online retailers delivering for customers?" eBook by PFS

"Powering delivery so you can delight customers & boost sales" eBook by GFS

"Putting delivery at the heart of your growth strategy" eBook by GFS

"So, you think you know what consumers want from delivery? Think again!" eBook by GFS

"New money, new retail: understanding cryptocurrencies" ebook by Internet Retailing

Packaging and labelling

"Fulfilment guide Oct 2018" whitepaper by Modern Retail

"Building high-quality and complete product information" whitepaper by Akeneo

Logistics & supply chain

"UK E-Commerce Logistics Benchmarking Report Q3 2020" by Parcel Monitor

"Putting delivery at the heart of your growth strategy" eBook by GFS

"Powering delivery so you can delight customers & boost sales" eBook by GFS

"Are you confident about your EU shipping?" eBook by GFS

Warehousing & operations

"Fulfilment guide Oct 2018" whitepaper by Modern Retail

'Should you sell on Amazon?' eBook by Screen Pages

Conversion

"Cooksongold increases online shop conversion rates by 26%" eBook by Fact-Finder

"Linenbundle case study" whitepaper by Reviews.io

Internationalisation

"Tapping into the growing cross-border commerce opportunity" ebook by Internet Retailing

"Canada - E-commerce country factsheet" eBook by Landmark Global

Strategy & consultancy

"Black Friday: preparing for peak sales success" ebook by Ingenico

"From overwhelming to organized: Scaling global product management" ebook by Akeneo

Inventory & order management

"From overwhelming to organized: Scaling global product management" ebook by Akeneo

"Fulfilment guide Oct 2018" whitepaper by Modern Retail