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Roundtables at IRX @ DTX + UCX

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Wednesday 12 October | 13:00 - 14:00

The exclusive roundtables are invite-only for retail and brand decision-makers and budget holders. These hour-long sessions took place at 1-2 pm on Wednesday 12 October over a buffet lunch and enabled the participants to delve into specific issues affecting retailers and brands in 2022 and beyond. They heard from other influential retail leaders facing similar challenges, and shared proven tactics and strategies to take their business to the next level.

 Please note: the roundtables are only for retailers and brands.

You must be signed up to IRX @ DTX + UCX to attend these sessions. 


Moving from a traditional platform to an agile solution

The desire to integrate eCommerce with omnichannel, accessible content from brands is at an all-time high. Many companies that want a streamlined customer experience pursue headless commerce and CMS approach. However, moving from a traditional to an agile solution does have its challenges. Where are you in the transition?

Join like-minded retailers and brands who are also going through the process to discover how they have overcome the same challenges you are facing, and learn from those who have made their transition a success.



Reimagining the retail experience for a digital first world: Driving customer lifetime value with personalisation at scale

Within this roundtable we will examine how you can scale personalisation across all these channels, devices and customers. We will ask participants to discuss which role can automation and AI/ML play to help your business scale and how can you determine your level of maturity and where to start. 



How to be truly agile

Agility has become an arguably overused buzzword. In this roundtable we will discuss what it actually means for you and your business to be truly agile within the world of commerce today, from ease-of use to integrations and scalability. Hear first-hand how a platform can priority agility at the highest enterprise level.


How does the purchase experience affect the Gross Merchandising Value?

Within this roundtable we will discuss how leveraging first-party email data can help grow Gross Merchandise Value (GMV) and revenue across the purchasing funnel.



Leading with search to optimise digital experiences

Did you know that 68% of shoppers would not return to a site that provides a poor search experience? Within this roundtable we will discuss what can be done to maximIse value along the purchasing funnel, to enable customers to be connected with relevant products, services and experiences from search to checkout. How can you use real-time clickstream data to yield better rankings and what can be done to enhance the entire shopping experience?



Register your interest