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Big-name brands, top speakers, educational conference - all for free!

The conference at IRX 2021 is free to all and will celebrate success, showcasing a range of thought-provoking expert speakers, mixed with fascinating case studies and next gen technology real life examples.

It is a must-attend conference for any retailer looking to grow their online sales.

New speakers are being added everyday with exciting talks and conferences.

Register for free entry

    

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Theatre 1 - Marketing Excellence
    • Marketing Excellence
    Welcome from the moderator
    Theatre 1 - Marketing Excellence
    Speakers
    Chloë Thomas
    Chloë Thomas, Founder - eCommerce MasterPlan
  2. Marketing to generation X, Y and Z
    Theatre 1 - Marketing Excellence
    Speakers
    Richard Clark
    Richard Clark, CMO - Bulk Powders
  3. Don't let the GDPR kill your marketing strategy: maximising opt-in and building a compliant marketing program
    Theatre 1 - Marketing Excellence
  4. Presentation from RedEye
    Theatre 1 - Marketing Excellence
  5. Putting the purpose in business: responding to rise in ethical consumers, colleagues and shareholders
    Theatre 1 - Marketing Excellence
    Seminar
    Speakers
    Alison Hutchinson
    Alison Hutchinson, CEO - Pennies
    • Marketing Excellence
    Lunch
    Theatre 1 - Marketing Excellence
  7. How user-generated content has informed MADE.com's brand comms: from OOH to editorial
    Theatre 1 - Marketing Excellence
    Speakers
    Raymond Murphy
    Raymond Murphy, Head of Content - Made.com
  8. Meeting the expectations of today's customer: how brands navigate the new omnichannel digital landscape
    Theatre 1 - Marketing Excellence
    • Marketing Excellence
    Break
    Theatre 1 - Marketing Excellence
  10. Nailing SEO: tools and techniques to ensure customers find you first
    Theatre 1 - Marketing Excellence
    Speakers
    Kevin Wiles
    Kevin Wiles, Head of SEO - Halfords
  11. Building sustainability into your marketing strategy: turning values into profit
    Theatre 1 - Marketing Excellence
    Speakers
    Alicia Taylor
    Alicia Taylor, Co-Founder - Gather & See
    Peter Andrews
    Peter Andrews, Head of Sustainability Policy - The British Retail Consortium
Theatre 2 - Growth & Cross Border
    • Growth & Cross Border
    Welcome from the moderator
    Theatre 2 - Growth & Cross Border
    Speakers
    Elizabeth Bell
    Elizabeth Bell, Independent Ecommerce Consultant - Quintry Limited
  2. Seizing the cross-border opportunity: creating a successful strategy for expanding overseas
    Theatre 2 - Growth & Cross Border
    Speakers
    Paul Sulyok
    Mr Paul Sulyok, Founder & CEO - Green Man Gaming
  3. Preparing for growth - a 360, global and local view of digital expansion
    Theatre 2 - Growth & Cross Border
    Speakers
    Philip Knight
    Philip Knight, VP of eCommerce - SharkNinja
  4. Presentation from Ingenico
    Theatre 2 - Growth & Cross Border
    Join this session to find out key things to watch for from your payments provider when selling into Europe.
  5. How local do you go? Creating a truly targeted international offering
    Theatre 2 - Growth & Cross Border
    Speakers
    Jonathan Simons
    Jonathan Simons, International Business Development Director- UK & Europe - Landmark Global
    • Growth & Cross Border
    Lunch
    Theatre 2 - Growth & Cross Border
  7. Avoiding the pitfalls of selling cross-border: regulation, customs and operations
    Theatre 2 - Growth & Cross Border
    Speakers
    Sylvia Stefanowicz
    Sylvia Stefanowicz, Founder - Bilbette
  8. Transforming your UK and international retail models to drive sales, efficiencies and profits
    Theatre 2 - Growth & Cross Border
    Speakers
    Robin Phillips
    Mr Robin Phillips, CEO - Watch Shop
    • Growth & Cross Border
    Break
    Theatre 2 - Growth & Cross Border
  10. The journey to growth: identifying which markets offer the best growth potential and planning your approach
    Theatre 2 - Growth & Cross Border
    Speakers
    Mark Adams
    Mark Adams, General Manager - BigCommerce
    Oliver Cole
    Oliver Cole, Global Head Of Ecommerce - Gill Marine
  11. Managing multiple suppliers for overseas sales
    Theatre 2 - Growth & Cross Border
Theatre 3 - Customer Obsession
    • Customer Obsession
    Welcome from the moderator
    Theatre 3 - Customer Obsession
  2. Creating the perfect proposition for the customer
    Theatre 3 - Customer Obsession
    Speakers
    Steve Hewitt
    Mr Steve Hewitt, CEO - GymShark
  3. Empowering the ethical customer: enabling consumers to make sustainable product choices
    Theatre 3 - Customer Obsession
  4. Reclaiming your customer relationships with owned marketing
    Theatre 3 - Customer Obsession
    Speakers
    Justin Khaksar
    Mr Justin Khaksar, Vice President and Managing Director - Klaviyo
  5. Measuring customer experience: metrics and KPIs that show you are delighting your customer
    Theatre 3 - Customer Obsession
    Speakers
    Jonathan Haywood
    Jonathan Haywood, Group Head Of Insight - Holland & Barret International
    Michael Bates
    Michael Bates, Former Chief Brand and People Officer - ao.com
    • Customer Obsession
    Lunch
    Theatre 3 - Customer Obsession
  7. Developing a customer first approach in a digital business
    Theatre 3 - Customer Obsession
    Speakers
    Geoff Bull
    Geoff Bull, Marketing Director of Wiggle and Chain Reaction Cycles - Wiggle and Chain Reaction Cycles
  8. Culture, change and agility: providing excellent customer experience in a fast growing digital business
    Theatre 3 - Customer Obsession
    Speakers
    Alice Tomkinson
    Alice Tomkinson, Head of CX - Instantprint
    • Customer Obsession
    Break
    Theatre 3 - Customer Obsession
  10. Retention success factors: best practices in eCommerce
    Theatre 3 - Customer Obsession
    Speakers
    Craig Griffiths
    Craig Griffiths, Client Partner Manager - Zenloop
  11. Digital omnichannel retailing: bringing together the in-store and online experience
    Theatre 3 - Customer Obsession
    Speakers
    Camilla Tress
    Camilla Tress, eCommerce Strategist - Oliver Bonas
    Steve Elliot
    Steve Elliot, Head of Online Content and Merchandising - O2 UK
eDX Theatre - Final Mile
    • Final Mile
    Welcome from the moderator
    eDX Theatre - Final Mile
    Speakers
    Alex Sword
    Alex Sword, Editor - Internet Retailing
  2. Customer and market expectations: what do consumers want and expect from delivery
    eDX Theatre - Final Mile
    Speakers
    Anthony Sant
    Anthony Sant, Managing Director - AO Business
  3. AI and delivery: employing new tech to create a more efficient network
    eDX Theatre - Final Mile
    Speakers
    Daniel Hulme
    Daniel Hulme, CEO - Satalia
  4. When 75% of your sales relies on 15 days of the year, delivery excellence is a must
    eDX Theatre - Final Mile
  5. Towards a sustainable delivery network: consolidation, collection and parcel lockers
    eDX Theatre - Final Mile
    Speakers
    Alan Barrie
    Alan Barrie, MD & Initiative Leader - Delivering London
    Peter Andrews
    Peter Andrews, Head of Sustainability Policy - The British Retail Consortium
    Doug MacGrain
    Doug MacGrain, Head of Logistics - Simba Sleep
    • Final Mile
    Lunch
    eDX Theatre - Final Mile
  7. Customer experience through delivery: maintaining your promise to the customer
    eDX Theatre - Final Mile
    Speakers
    Robert Kulawik
    Robert Kulawik, COO - Everything5pounds.com
  8. Drones and robots: hype or reality
    eDX Theatre - Final Mile
    • Final Mile
    Break
    eDX Theatre - Final Mile
  10. Managing returns: a profitable approach to a customer need
    eDX Theatre - Final Mile
  11. Collaboration in final mile delivery
    eDX Theatre - Final Mile
Theatre 1 - Data, Insights
    • Data, Insights
    Welcome from the moderator
    Theatre 1 - Data, Insights
    Speakers
    Mike Baxter
    Mike Baxter, Director - Goal Atlas
  2. Simplifying the AI opportunity for retailers: where are the quick wins and where should we focus our efforts
    Theatre 1 - Data, Insights
    Speakers
    Peter Revill
    Peter Revill, Data Scientist - Comparethemarket.com
  3. Using data in real time to drive a business impact
    Theatre 1 - Data, Insights
    Speakers
    Mairead Masterson
    Mairead Masterson, Head of Business Intelligence - Bloom & Wild
    • Data, Insights
    Keynote Presentation
    Theatre 1 - Data, Insights
  5. Fully digitising retail: using data to create a consistent omnichannel experience
    Theatre 1 - Data, Insights
    Speakers
    Samuel Adjei
    Samuel Adjei, Digital Engineering Leader
    • Data, Insights
    Lunch
    Theatre 1 - Data, Insights
  7. Creating a data and innovation culture: embedding analytics and insight in everything you do
    Theatre 1 - Data, Insights
    Speakers
    Martin Squires
    Martin Squires, Director of Advanced Analytics - Pets at Home
    Adi Clark
    Adi Clark, Head of Data & Customer Insight - yours clothing
    • Data, Insights
    Break
    Theatre 1 - Data, Insights
  9. Built to scale: how to deliver eCommerce beyond limits
    Theatre 1 - Data, Insights
    Speakers
    Mark Adams
    Mark Adams, General Manager - BigCommerce
    Oliver Cole
    Oliver Cole, Global Head Of Ecommerce - Gill Marine
  10. Digital retail predictions: where will we be in 5 year's time
    Theatre 1 - Data, Insights
Theatre 2 - Marketplaces
    • Marketplaces
    Welcome from the moderator
    Theatre 2 - Marketplaces
    Speakers
    Danny McMillan
    Danny McMillan, Host - Seller Sessions
  2. Standing out on marketplaces: Becoming the leading seller on eBay and Amazon
    Theatre 2 - Marketplaces
  3. Depop and the technology behind the social fashion app of millennial and genZ
    Theatre 2 - Marketplaces
    Speakers
    Remo Gettini
    Remo Gettini, CTO - Depop
  4. Standing out on a crowded marketplace, how to get your brand noticed
    Theatre 2 - Marketplaces
    Speakers
    Rebecca Beesley
    Rebecca Beesley, Merchandise Manager and Head of Online - Ultimate Products
  5. Managing marketplaces as part of your omnichannel offer
    Theatre 2 - Marketplaces
    Speakers
    Sarah Stagg
    Sarah Stagg, Digital Director - The Rug Company
    • Marketplaces
    Lunch
    Theatre 2 - Marketplaces
  7. Using marketplaces to expand overseas: the do's and don'ts
    Theatre 2 - Marketplaces
    Speakers
    Steven Wait
    Steven Wait, Head of eCommerce, Marketplaces - Mountain Warehouse
    Helen Chapman
    Helen Chapman, M.D - DottyFish
    • Marketplaces
    Break
    Theatre 2 - Marketplaces
  9. Retailers and brands: how D2C selling is changing traditional relationships and how to adapt to the new status quo
    Theatre 2 - Marketplaces
  10. Managing multiple marketplaces: gaining consistency in offer and experience
    Theatre 2 - Marketplaces
Theatre 3 - Customer Loyalty & Obsession
    • Customer Loyalty & Obsession
    Welcome from the moderator
    Theatre 3 - Customer Loyalty & Obsession
    Speakers
    Kyle Monk
    Kyle Monk, Head of Insight and Analytics - British Retail Consortium
  2. Transforming customer loyalty in a disruptive market
    Theatre 3 - Customer Loyalty & Obsession
    Speakers
    Melissa Weston
    Melissa Weston, Marketing Lead UK & Ireland - Zalando
  3. What it means to be a customer led brand and how to build loyalty in your customers
    Theatre 3 - Customer Loyalty & Obsession
    Speakers
    Lynn King
    Lynn King, Digital and Marketing Director - Nisbets
  4. Keynote presentation by Magento
    Theatre 3 - Customer Loyalty & Obsession
  5. Influencers, affiliates & referral marketing: working the channels for greater engagement
    Theatre 3 - Customer Loyalty & Obsession
    • Customer Loyalty & Obsession
    Lunch
    Theatre 3 - Customer Loyalty & Obsession
  7. Subscription models: turning loyalty into long term commitment
    Theatre 3 - Customer Loyalty & Obsession
    Speakers
    Nicola Fox
    Nicola Fox, Formerly Head of CRM - Missguided & Holland & Barrett
    • Customer Loyalty & Obsession
    Break
    Theatre 3 - Customer Loyalty & Obsession
  9. Will personalisation kill the spirit of retail?
    Theatre 3 - Customer Loyalty & Obsession
    Speakers
    Dan Arden
    Dan Arden, Director of Ecommerce and Trading - Groupon EMEA
  10. Understanding your customer: what makes them loyal and how do you nurture loyalty
    Theatre 3 - Customer Loyalty & Obsession
eDX Theatre - Warehousing & Fulfilment
    • Warehousing & Fulfilment
    Welcome from the moderator
    eDX Theatre - Warehousing & Fulfilment
    Speakers
    Peter Ward
    Mr Peter Ward, Chief Executive Officer - UK Warehousing Association
  2. Amazon Shipping ' where speed meets customer experience
    eDX Theatre - Warehousing & Fulfilment
    Speakers
    Nilhan Onal
    Ms Nilhan Onal, Global Head of Amazon Shipping - Amazon Shipping
  3. Changing the way the world shops, a sustainable future
    eDX Theatre - Warehousing & Fulfilment
    Speakers
    Suzanne Westlake
    Suzanne Westlake, Head of Corporate Responsibility & Corporate Affairs - Ocado Group
  4. How getting their fulfilment right helped Tailored Athlete go global and double revenues
    eDX Theatre - Warehousing & Fulfilment
    Speakers
    Harry Simonis
    Harry Simonis, CEO & Founder - Tailored Athlete
  5. Revolutionising packaging: providing a sustainable, cost-effective solution
    eDX Theatre - Warehousing & Fulfilment
    Speakers
    Santiago Navarro
    Santiago Navarro, CEO & Co-Founder - Garcon Wines
    • Warehousing & Fulfilment
    Lunch
    eDX Theatre - Warehousing & Fulfilment
  7. Digitising the supply chain: how do you create the perfect design to harness the benefits of digitisation
    eDX Theatre - Warehousing & Fulfilment
    • Warehousing & Fulfilment
    Break
    eDX Theatre - Warehousing & Fulfilment
  9. Sustainability in the supply chain: an ethical approach to eCommerce fulfilment
    eDX Theatre - Warehousing & Fulfilment
  10. AIl in the warehouse: the necessary revolution in eCommerce warehousing
    eDX Theatre - Warehousing & Fulfilment

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Free conference

Free conference

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Practical workshops

Practical workshops

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VIP programme

VIP programme

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List of exhibitors & sponsors

List of exhibitors & sponsors

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Why visit eDX?

Why visit eDX?

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One-to-one expert clinics

One-to-one expert clinics

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Fascinating speakers

Fascinating speakers

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Networking drinks

Networking drinks

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IRX Engage digital platform

IRX Engage digital platform

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