Conference programme

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Big-name brands, top speakers, educational conference!

The conference at IRX 2021 celebrated success, showcasing a range of thought-provoking expert speakers, mixed with fascinating case studies and next gen technology real life examples.

It was a must-attend conference for any retailer looking to grow their online sales.

Wednesday 13 October 2021

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Performance Marketing 

Sponsored by:

RedEye

Customer Experience 

Sponsored by:

Klaviyo

Powering Growth

Sponsored by:

Worldline

Delivery Excellence 

 Sponsored by:
Landmark Global

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Performance Marketing
  1. Performance Marketing
  2. Performance Marketing
    • Performance Marketing
    Performance Marketing
    As marketers, our trust in 3rd party data is becoming less and less. Customers are taking greater control on the data they enable sites such as Facebook and Google to have, therefore marketers need to ...
  3. Performance Marketing
  4. Performance Marketing
  5. Performance Marketing
  6. Performance Marketing
Customer Experience
  1. Customer Experience
  2. Customer Experience
    Jay will quiz a number of his Gen Z community to find out what they expect from digital retail versus what they actually experience to see if the two are aligned.
  3. Customer Experience
    • Customer Experience
    Customer Experience
    • Customer Experience
    Customer Experience
    • Customer Experience
    Customer Experience
    Control is an interesting thing. Customers already have it, thanks to many resources available: such as comparison and customer review sites. What do merchants have to support their payment processes ...
    • Customer Experience
    Customer Experience
Powering Growth
  1. Powering Growth
  2. Powering Growth
  3. Powering Growth
    How can payment performance help you grow your business? In this session, we will provide an overview on the ever changing eCommerce landscape, demystify all the complex payment buzzwords and layout the key tips you will need to accelerate your payment performance.
  4. Powering Growth
    • Powering Growth
    Powering Growth
  5. Powering Growth
    The lines were already blurring between in-person retail and ecommerce as customers frequently use multiple touchpoints to make a purchase. Then the COVID pandemic came along and only intensified this trend.
  6. Powering Growth
Delivery Excellence
  1. Delivery Excellence
  2. Delivery Excellence
  3. Delivery Excellence
  4. Delivery Excellence
  5. Delivery Excellence
  6. Delivery Excellence
    • Delivery Excellence
    Delivery Excellence

Thursday 14 October 2021

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Data & Insights 

Sponsored by:

Adobe

Customer Obsession

 Sponsored by:

Fabric

  

 

Sustainable eCommerce

Fulfilment 

Sponsored by:

James and James

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Customer Obsession
  1. Customer Obsession
  2. Customer Obsession
    • Customer Obsession
    Customer Obsession
  3. Customer Obsession
  4. Customer Obsession
  5. Customer Obsession
    Control is an interesting thing. Customers already have it, thanks to many resources available: such as comparison and customer review sites. What do merchants have to support their payment processes ...

Speakers lined up include:

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