Wednesday 11 May
Opening Plenary
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Plenary - Theatre 1
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Plenary - Theatre 1In this session, Laura will describe how Waitrose & Partners [John Lewis Partnership] use Purpose to drive decision making. Covering elements such as customer experience, website accessibility, sustainability, use of electric vehicles, and driver conditions, Laura will give real examples of how she and her team make decisions that support growth whilst staying true to the businesses principles and purpose.
Marketing
Sponsored by
Powering Growth - Finding New Markets
Sponsored by
Powering Growth -Channel Innovation
Sponsored by
Thursday 12 May
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Plenary - Theatre 1
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Plenary - Theatre 1New data from Adobe Commerce (Magento) has been just been released showing the stakes are higher than ever.
Thursday 12 May
Customer Obsession
Customer Loyalty
Sponsored by
Jason will share how Co-op has grown its online business over the past three years through a blended approach of build and partnering.